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Fair Usage Broadband – Is It Really Fair?
Have you signed up for an “unlimited” package only to find that you can only read the small print and limit your broadband? Most companies that sell “unlimited” services have what they call a “fair use policy” that limits your downloads.
If you’re one of the millions of people who download music, movies, and high-resolution photos, this might affect you. While you probably won’t be downloading anything over 20GB a month now, the imminent increase in legal movie downloads is one way to change that.
What to pay attention to
Simply put, fair use is the broadband industry’s attempt to reduce cyber traffic. This policy is designed to protect those who may be affected by your withdrawal.
If you have an ADSL line, you may be sharing your connection with other people on your street. Because ADSL uses the old BT copper wire network, there are limitations to their carrying capacity.
The problem is that if you’re a big downloader, you could be slowing down the broadband of up to 50 other people. If you’re constantly affecting other people’s internet, your ISP may feel the need to do something.
On the other hand, the dispute ratio of 2.2 million cable customers (Ofcom, 2006) would be much lower, so they would share with fewer people.
When to use it, not how to use it
Your ISP is just trying to make sure everyone has a good user experience. The people most likely to be affected by fair use policies are:
- Peer-to-peer users upload and download many movies and music.
- Online gamers.
- People who work from home and connect to the office remotely.
If any of these apply to you, try reducing your internet usage or downloading when fewer people on your street are online. This way you can download as much as you want without causing trouble to anyone.
Most ISPs will ignore excessive downloads for a month or two and then want to limit your usage. However, if you still exceed the limit, they will likely take action.
This can take the form of throttling your connection speed, limiting your downloads, limiting your usage during peak times, charging you for excess usage, or restricting your use of peer-to-peer sites.
In extreme cases, they may terminate your contract and cut your internet until you get a new connection.
If something like this happens after signing up for an “unlimited” package, you don’t have to accept their decision. There is something you can do.
Disputes and Resolutions
Contact Othello, the telecommunications watchdog whose role it is to investigate consumer complaints. 33 percent of Internet service providers are members of the organization, so it is recommended to use a registered company if you have any problems. Click here to check if your provider is a member.
Otelo also counts members as having been investigated, so this can help you get your case involved.
If your ISP is not a member of Otelo, try Ofcom, the UK’s independent regulator, who will still be able to help.
“I have to face the facts, I’m the downloader”
If you know you do a lot of pull-ups, it’s time to admit you need to cut back.
But what is a big draw? On average, a 12-track album is around 0.48 GB, while a downloaded movie can be up to 1 GB. Apple’s new movie download service, though currently only available in the US, is 2.5GB in size.
You need to be realistic – if you’re downloading a lot, you need a meaty package. This will save you the cost of calling your ISP’s customer service center.
So what is the right package?
Why go through the trouble of getting a fair usage agreement and risk the wrath of your ISP if you exceed your limits? Try a high-end package where Unlimited means unlimited.
Currently some of the best providers for heavy downloaders are Telewest and ntl. Since they are independent of the old copper network and have few people sharing their lines, you are less likely to run into fair use issues. You can also try Be There Broadband, a premium download network for broadband users.
Fair Use Agreements
There is nothing wrong with these deals, but you need to be careful and be careful when downloading.
Use a download compressor
If you can’t bear to slow down your downloads but don’t want to spend more money on upgrading your package, try using a download compressor like OnSpeed, which increases connection speed by compressing files. The software costs £24.99 for a 12-month subscription (although you still have to pay your ISP for your connection).
However, it can’t compress files such as QuickTime files, MP3, AVI, MPEG, exe or streaming media content, so it’s most useful for those with limited connections because it can boost broadband speeds. up to five times.
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