What Education Do You Need To Be A Music Producer How I Got My First Hotel Sales Jobs

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How I Got My First Hotel Sales Jobs

I have been working as a waiter in the restaurant business since I was a teenager. I have worked in Bingo Halls, Ice Cream Shops, Fast Food, Catering Halls and Fine Dining. Worked as a bartender for two years.

I have always been very successful at being around people and building relationships. Selling them, refilling their drinks and getting extra napkins before they had to ask was very satisfying for me and job satisfaction was important.

I was in my early 20s and there was a time when I didn’t want to rely on “tips” to pay my rent. I found a typewriter at a flea market for $5.00 and bought it. I thought I would remember what I learned typing in high school, but all I had to do was pick up chicken and look at each letter.

I spent hours learning and teaching myself how to write because I didn’t know where it would lead me. On saturday I took a couple of courses for further education and thought it might make me worth something… but I don’t know what?

I soon upgraded and invested in a word processor. Remember them? To train myself, I put on my favorite music and tried to write down the words I heard. Of course Metallica wasn’t a good choice, I got better and better and soon I was typing all the songs. Spelling has always been a challenge for me, and when Spell Check came out, I was thrilled and relieved.

For two years I worked at a Red Lobster in Maryland and made pretty good money as a waitress. Sometimes I was given good advice, sometimes I was left with nothing. I won the “top earner” award almost every week and loved getting new staff up to speed and training.

A friend of mine told me that Holiday Inn is looking for a Sales Administrator. I did the interview because I was afraid that I could really do what he wanted. I couldn’t imagine answering the phone. I had no idea about letter writing or the hotel business. My pay will be $7.50 an hour. I did more when I was a waitress at Red Lobster.

I came to a point in my life where I wanted more. I knew I had to make sacrifices. In all these years, I have never received insurance, sick pay or any other benefits. I passed his “writing and other qualifications” and I decided to get a job.

My only return would be to simply go back to Red Lobster or find another waiter. The last two weeks at Red Lobster, I worked like a dog to earn all the extra income before working at Holiday Inn.

Now I needed clothes that fit. Thank you for helping me. I used to slip free sneakers, socks, pants, shirts, and aprons. To save money, I shopped at local stores and bought business clothes. The high heals scared me and I could barely walk in them. So I trained at home on hardwood floors. And nylons, I hated them.

On my first day, I looked professional and felt great. I had a desk, a phone, and a typewriter. Wow, I feel like a queen. I picked up the phone when it rang. I didn’t know what to say or what to say. I thought I’d just be friendly and write everything down. It was important that I learn as quickly as possible.

My dining director was amazing. There was no room sales person and I had no idea about the position or what it consisted of. My director taught me everything. He gave me examples of letter writing and took the time to teach me. What was a fax machine? I am very grateful to him so far. Soon he was introducing me to his customers, but I didn’t understand what was going on or any of the hotel jargon.

Even though my salary was horrible, I wanted to be something more, so somehow I got through it. To help make ends meet, I worked in banquets, served as a hostess in a restaurant, and trained in accounting and office work. I didn’t understand the significance of what was happening, or even why it was happening. I knew I was lucky and believed that someone above was paying me back for being a good person.

As inquiries came in, I started dropping off menus at people’s homes after work. Later, I was trained to cover feeding events for my director if he was busy. I loved every minute of it.

I felt important, professional, and worthy. This is what I wanted. After a few months I was able to walk much better with these high heals!

One day, my general manager took me into his room. I was scared and didn’t know what to expect. Am I fired?

A management company was interviewing for the position of sales manager selling bedrooms. He felt that I was a “diamond in the rough” and offered to help me prepare for an interview with the vice president of sales.

Over the course of a week, he taught me everything he could about “ADR, REVPAR, Occupancy, Budgeting, Cold Calling, Qualifying.” I was depressed. He practiced with me and made me cry several times when I couldn’t give the right answer.

Finally, my interview. I met my general manager at the last session and then I went to hit them up. Somehow I “surprised” him to hire me by pretending to be finishing school! My starting salary was $25,000 per year with bonuses, vacation, insurance, and sick days!

Although my principal was upset that I was no longer his assistant, he was proud of me. I was so happy I hid in the bathroom for 10 minutes and cried when I got my business card.

In my first week, my general manager accompanied me on a tour of the Corporate Gardens. At every stop, he gave me advice and told me what to do for the day. I went in and asked if they used local hotels. Whatever they say, I write. He made several sample calls in front of me to show me how to follow through. I paid a lot of attention.

My second week my General Manager was driving with me again. This time, if they have any hotel needs, I will want to talk to someone who can help me. It was a lot of fun and people were receptive.

In my free time, I visited other hotels in the area. I don’t say do it, but I do believe that the natural Salesperson comes out subconsciously. The first client I closed was Pitney Bowes. They qualify for 2,500 room nights per year. I was addicted to this feeling of closing the big one. The vice president of the management company sent me flowers and a congratulatory letter.

After working in this field for 6 months, I was asked to interview at another hotel, where they need a sales person. It was bigger, had more meeting space, and was an extra $5,000 if I took it. Yes I did.

I am very successful in this new hotel and I get bonuses every season. A year later, my name was ranked #1 compared to more than 40 hotels in our region. The management company sent me to many training classes throughout the year and I was even invited to travel to their company headquarters. I had never been on a plane before.

I don’t have a college degree, but I graduated high school on the Honor Roll. I was lucky that people were willing to invest their time in helping me succeed. It all starts with a $5.00 typewriter. It all paid off.

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